We will accept returns on items that are unworn and damage-free, within 30 days of date of purchase. We understand mistakes happen sometimes, so we are happy to provide you with a new, correct shirt, hat, or garment through an exchange.

If you are dissatisfied with your Tuli product, please email us here with a description of the problem, so we can make things right by you.

When emailing us, please include your order number and a brief description of the return or exchange.

We will issue a refund to the original form of payment.

Original shipping costs are non-refundable.

We want you to be happy with your purchase! Please let us know how we can improve.

We usually try to process orders within 24 hours. If you see your order come through and still need to cancel, please email us and include your order number in the message.

We recommend that you wash your new Tuli apparel in cold water, and hang dry, in order to avoid shrinking and to conserve energy. If you’d like the shirt to shrink a little, you may use hot water and dry hot, but we don’t recommend doing this often since it can also affect the longevity overall.

Please do not iron your Tuli shirt, it could ruin the prints.

We want to lower our environmental impact, therefore we are only currently shipping domestically within the United States. We use compostable and sustainably sourced shipping packaging as available. Please see the package bag or box for recycling instructions.

Our carrier is USPS. Please allow 5-7 business days for ground parcel delivery.

Original shipping costs are non-refundable.

No, but we’re glad you asked! Read below to find out more:

Hemp Origins

The hemp plant, also known as “industrial hemp”, is a child of the parent herb, Cannabis, a sativa plant species that is grown specifically for industrial purposes. Hemp plants are typically tall and thin, with long stalks and narrow leaves, and can be virtually grown anywhere, in a variety of climates and soil types. Hemp has been cultivated by humans for thousands of years, with evidence of its use dating back to ancient civilizations in China and the Middle East. It was brought to Europe and North America by early colonists and was widely grown for its fiber, which was used for making textiles, paper, and rope. Hemp is also grown for its seeds and fibers, which range in their industrial and commercial uses, including nutritional applications. Overall, the main differences between hemp and cannabis lie in their chemical composition and intended use. Today, hemp is used for a wide range of industrial and commercial products, including food, cosmetics, textiles, building materials, and biofuels.

American Hemp History

Hemp was a key cash crop curing the colonial times and founding of the United States. We can see remnants of its gilded age in town names like Hempstead and Hemp Hill (Kentucky, Carolinas, Missouri, and others).

Its uses included: seed oils, paint varnishes, building material, biomass fuel, food, medicine, and was essential for ship building, therefore supporting harbor towns like Boston and New York, and ultimately, ocean exploration. After the industrial revolution, hemp and its varying uses declined and became an enemy to industry tycoon's profiteering--like those of the petroleum sector. Hemp's golden age dwindled.

As the world and its economy recovered from two major world wars, the United States government finally banned hemp farming altogether in 1970. Thankfully, many scientists emerged to save this plant from total rebuke. Scientists like Dr. Raphael Mechoulam, who helped isolate CBD from Cannabis, propelled further research of the hemp and cannabis plants and shed light on their various beneficial properties. Other activists, doctors, and educators have made it possible for the United States Congress to pass the Agriculture Improvement Act of 2018 in which hemp and its farming was legalized again. Steadily increasing, hemp is now reclaiming its various use applications such as: medicinal, textile, comestible, building material, and fuel.

Looking at the future, we can see how hemp can substitute tree-based paper goods and therefore help prevent deforestation and other environmental impacts, like reducing waste. Switching to hemp-based fuel can help improve our atmospheric zone and it can help drive local economies and support farmers.

Notable References:

1 Marijuana Tax Act to Congress, August 2, 1937.

2 Controlled Substances Act, 1970.

3 Anslinger Harry J., First Commissioner of the U.S. Federal Bureau of Narcotics – now known as the DEA (Drug Enforcement Administration).

4 Ford, Henry. The Hemp Car, 1941.

We are a 1% for the Planet Business Member. For more information, please visit here.

If there is a local issue or effort you think we might be able to help with, please use our contact form to get in touch. We look forward to growing with you and expanding our support to other organizations.

Since we are meticulous about bringing the highest quality, sustainably sourced, and organic apparel to you, we cannot compromise our sourcing power to accommodate for perpetually running discounts. Please keep in mind we are one of the few American companies to offer sustainably-sourced organic hemp and bamboo blends. We understand outdoor gear can be expensive, which is why we try to offer free shipping when possible and reduced costs where applicable. We are also dedicated to continuously seek eco-friendly alternatives at more comfortable price points for current and future collections.

Thank you for checking and holding us accountable! The few American producers that are available state-side, have close-to-luxurious price points which we do not seek to offer at this moment. Additionally, due to many complicated factors such as foreign and domestic policies in the United States, many American sustainable brands are limited in who can provide them with the raw materials and textile processing capabilities needed to make items like a hemp or bamboo shirt. This is why Tuli takes extra care to form partnerships with family-owned and/or ethically managed companies who do supply these items and share a similar ethos as Tuli.

Tuli is keeping up with hemp industry trends, establishing and forming relationships, and interested in helping support as many local organic hemp, cotton, and bamboo growers as possible, in order to help establish more local, sustainable, and affordable supply chain producers for future use in the United States.

We are currently working on making electronic gift cards at whatever value you’d like available. Please check back at a later time.